Terms of Use

Last Updated: September 3, 2026

1. Scope & Regulatory Compliance

These Terms are structured to comply with applicable statutory and regulatory requirements across our key operational jurisdictions:

• South Africa: Electronic Communications and Transactions Act 25 of 2002 (ECTA), Protection of Personal Information Act 4 of 2013 (POPIA), Consumer Protection Act 68 of 2008 (CPA), and Electronic Communications Act 36 of 2005.
• United Kingdom: UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, Consumer Rights Act 2015, and the Privacy and Electronic Communications Regulations (PECR).

2. Services & Enterprise Platform Scope

OneTelecom provides business-to-business (B2B) telecommunications infrastructure and global connectivity solutions, including but not limited to:

• Machine-to-Machine (M2M) & Internet of Things (IoT) connectivity platforms and management dashboards.
• Wholesale Voice, Carrier Messaging, and Application-to-Person (A2P) SMS gateways.
• International Data Roaming and Global eSIM architecture.
• Enterprise API connectivity and developer integration portals.

All commercial agreements, service level agreements (SLAs), pricing structures, and technical parameters for specific services are governed by separate Master Services Agreements (MSAs) executed between OneTelecom and the enterprise client.

3. Eligibility & Corporate Representation

By using this website or submitting inquiries on behalf of an entity:

• You represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction).
• You warrant that you have full corporate authority to bind your organization or employer to these Terms.

4. Intellectual Property Rights

All content, software, code, trade marks, logos, brand assets, API documentation, design systems, layouts, graphics, and technical specifications hosted on https://onetelecom.africa/ are the exclusive intellectual property of OneTelecom Africa or its licensors.

• Limited License: You are granted a limited, non-exclusive, non-transferable, revocable license to access and view our website solely for internal business evaluation purposes.
• Restrictions: You may not copy, reproduce, modify, distribute, reverse-engineer, decompile, mirror, frame, or create derivative works from any part of our website or platform architecture without prior written consent from OneTelecom.

5. Acceptable Use Policy (AUP)

When accessing our website, contact forms, or developer API portals, you agree not to:

• Use the website or network for any unlawful, fraudulent, or unauthorized purpose.
• Introduce malware, viruses, trojans, worms, logic bombs, or destructive code to our server infrastructure.
• Conduct automated scraping, data mining, or extraction of service directory data without express authorization.
• Interfere with, overload, or compromise the stability, security, or performance of our servers or API endpoints.
• Transmit unsolicited commercial communications (SPAM), spoof caller IDs, or violate carrier routing policies.

6. Data Protection, Privacy & Cookies

We process personal information in strict accordance with the Protection of Personal Information Act (POPIA) in South Africa and the UK GDPR in the United Kingdom.

• Information Collected: When you submit inquiries via forms on https://onetelecom.africa/, we collect personal data such as your name, corporate email address, phone number, and company name to fulfill service requests.
• Data Subject Rights: You have the right to access, rectify, request erasure of, or object to the processing of your personal data.

7. Statutory Information Required Under South African Law (ECTA Section 43)

In compliance with Section 43 of the South African Electronic Communications and Transactions Act (ECTA), the following details are provided:

• Full Business Name: OneTelecom Africa
• Website Address: https://onetelecom.africa/
• Core Services: Wholesale Telecommunications, M2M/IoT Platforms, eSIM & Carrier Services
• Official Email Contact: info@onetelecom.africa / sales@onetelecom.africa
• Official Language: English

8. Disclaimers & Limitation of Liability

• Website Availability: While we strive to ensure 24/7 availability of https://onetelecom.africa/, we do not warrant that the website will be uninterrupted, error-free, or free of security vulnerabilities.
• “As Is” Basis: All material, downloadable assets, and documentation provided on this site are supplied on an “as is” and “as available” basis without warranties of any kind, express or implied.
• Limitation of Liability: To the maximum extent permitted by applicable law, OneTelecom shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of this website. Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.

9. Governing Law & Dispute Resolution

• South African Operations: For users residing or operating within South Africa or Africa, these Terms are governed by the laws of the Republic of South Africa.
• UK & European Operations: For users residing or operating within the United Kingdom or Europe, these Terms are governed by the laws of England and Wales.

10. Contact Information

If you have questions regarding these Terms of Use or wish to exercise your statutory data privacy rights, please contact us:

OneTelecom Africa
Email: info@onetelecom.africa
Website: https://onetelecom.africa/contact